Selecting the right provider is essential for companies that use virtual datarooms to transmit information during a business transaction. When choosing the best VDR company, they typically research prospective providers based upon feature sets, price points and security measures, as well as usability which can be compared by a free trial provided by the majority.
Some VDRs offer more advanced features. While the majority of VDRs offer standard features such as dashboards and archives, they also integrate with collaboration software. Choose providers with an intelligent search engine to enable users to navigate through a large quantity of data quickly, flexible permission settings that permit users to view or edit documents and the ability to remove access even after the download of a file, and built-in redaction.
Consider the provider’s ability and ease of uploading various types of documents into the VDR. The capability to upload a folder containing Excel or Word documents, and convert them automatically to PDFs, helps teams stay organized and prevents loss of data during the transfer.
Customer service is an additional aspect to think about. Choose a company that offers live support 24/7 and multiple channels of contact, including chat in-app, email, and phone. The support team should be able communicate in multiple languages and assist with specific workflows. Make sure to choose a provider that provides training videos and dedicated project managers. This way, you can ensure that your company is getting the most benefit of its virtual data room.